FREQUENTLY ASKED QUESTIONS

  • WHAT IS A SOCIAL BOOTH?

    The Social Booth is a modern, all-digital option ideal for events of all sizes. It is an easy-to-use, socially-integrated iPad booth, partnered with a flattering ring light, giving your guests even more ways to create fun and memorable content. The booth is height adjustable, making it perfect for guests of all sizes (yes even the kiddies).

    Our revolutionary photo booth allows you to take beautiful photos, boomerangs, videos, and gifs. From the event, your guests can see and share what they have created and browse what others have created as well. You can fit upwards of 8-10 people per image.

  • WHAT’S INCLUDED IN MY PHOTO BOOTH BOOKING?

    Social sharing (text/email/AirDrop) of all photo booth images captured at your event.

    2 custom overlays tailored for your event.

    ​Digital copies of all the photo booth pictures, in an online gallery that is easily shareable immediately following the event. You will also have access to this gallery up to a year post-event

    ​Set-up and break-down - Our attendant will arrive approximately 30 - 45 minutes before your scheduled booth start time to set up.

  • WHAT DO YOU NEED TO RUN THE BOOTH?

    Ideally, we need a 5x5 foot space and ceilings that are of standard height. But, because our booth is so innovative it can virtually be set up anywhere!

    We do need access to a power outlet within 10 feet of the booth, and we must abide by any and all of your venue’s restrictions. We cannot block fire or emergency exits. Our super-professional and knowledgeable photo booth attendants are on-hand to ensure the booth is setup safely so you don’t have to worry.

  • CAN THE BOOTH BE SETUP OUTDOORS?

    We can usually accommodate outdoor locations, but we do request that you provide a tent or other coverage for the photo booth at the event (in case of unexpected inclement weather). The booth is super-portable, but unfortunately it is not weather-resistant. Safety is our number one concern, so your photo booth attendant has final say on whether or not the conditions are safe to operate the booth.

  • DO I GET THE DIGITAL FILES AFTER THE EVENT?

    You bet! We post all of your individual images in a password-protected gallery. You can download your favorite images, or the whole collection of images in just a few clicks!

  • DO YOU TRAVEL?

    Yes! We can travel to most places in the tri-state area.

    ​In New Jersey, the following areas are travel-fee free: Anywhere within Union, Middlesex, Essex, Somerset, Hudson, Monmouth, Bergen, Passaic, Morris, & Mercer Counties. Also Staten Island, NY.

    ​For the locations listed below, events ending after 11:00 p.m. may also require accommodation.

    NYC Boroughs- $ 99+

    ​South Jersey - $ 75+

    ​Connecticut - $149+

    Philadelphia- $149+

  • WHAT IS YOUR REFUND AND RE-SCHEDULING POLICY?

    Payments/deposits made are transferable, but not refundable. If you must change your event date, any payments you have made will be transferred to the new date, provided the new event date is within 1 calendar year of the original date and is subject to availability.

  • HOW DO I PAY?

    You can pay via our secure, credit card processing system. Our merchant processing system is backed by Quickbooks and is recognized globally as being 100% safe and secure.

  • WHAT KIND OF BACKDROPS & PROPS DO YOU HAVE?

    Certain backdrops are extremely popular and subject to availability.

    ​We provide a broad array of super-cool props such as wigs, hats, masks, speech bubbles, and more. You can also bring your own props! Or you can skip the props for a more formal affair.